Contact us
We're here to help
Questions about an order, a product, or building a calmer bedtime? Send us a note and a real person will get back to you.
Ways to reach us
Support hours
Weekdays 9am–6pm ET. Messages sent over the weekend are answered the next business day.
Before you write
Common questions
How long does shipping take?
Orders ship within one to two business days. Standard delivery within the US typically arrives in three to five business days, and shipping is free on orders over $75.
What is your return policy?
You can return any unused product within 30 days for a full refund. Email us with your order number and we'll help with the next step.
Is the sleep device safe for a nursery?
Our devices use low-glare lighting and nursery-safe finishes, with simple controls a parent can adjust in the dark. They are designed to help create a consistent, calm wind-down environment.
How do I track my order?
You will receive a tracking link by email as soon as your order ships. If you cannot find it, send us your order number and we will resend it.